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Frequently Asked Questions

When will I receive my bats?

Most bats ship within 1 - 2 weeks depending on the season and how many current orders there are.

Questions and Comments about your order?

If you want the fastest response in regards to your order please e-mail us at sales@splitrockbats.com or fill out the contact form. We check our e-mail every day and it's the fastest way to get you information about your order.

Return/Cancellation Policy

We make wooden baseball bats that are not under warranty unless otherwise specified. Once your bat is put on the lathe your order is no longer cancel able. We make custom bats to your needs according to your order.

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Contact Information

Phone: (360) 421-3413

Hours: 8AM - 4PM PST